Why should I choose Alpha Learning as my Study Partner?
Alpha Learning provides Pre-recorded video lectures in an organized manner prepared by toppers of ESE,GATE and other competitive examinations. Alpha Learning provides you an opportunity to learn while at your home/college/office etc. as per your time schedule.
What is the validity of the course?
All the subjectwise courses will have a validity upto 1 year from the date of purchase. Full courses will have the validity as per the plan purchased and as informed by the authority from time to time.
Validity may differ if the plan is purchased during offer period
What are the features of courses provided?
- Our educators are toppers of ESE, GATE and other similar examinations
- You can watch video lectures as per your own schedule and there is no limit on no. of times, you can watch a video
- Dedicated mentor who will guide you through the preparation
- Test series prepared by our educators keeping current trend and syllabus in mind
- Doubt portal to solve all technical queries
- Practice Quizzes to check the concepts learned
How can I contact my mentor?
Contact details of the mentor will be communicated as soon as you get enrolled in the course. You can drop a message asking for the time to take guidance and at the given time, you can call him
How much time does it take to solve queries on doubt portal?
Our educators try to resolve all the queries as soon as possible. Maximum time it can take is 24 hours.
Can I get a refund or transfer the course?
No, there is not any return or transfer policy
Can I watch videos on my laptop/phone/Tab?
We allow student to choose one device as per his/her own choice. It can be either mobile, Tab, desktop or Laptop. If due to some issue, a student needs to change his device then he/she can contact Alpha Learning help desk.
What are the terms & conditions?
Visit our terms & conditions page for details.
Can I download the videos?
Downloading option is currently not available due to security issues. You need a good internet connection to watch our course.
What if I face buffering issue while watching my course?
Chances of buffering are very minimal. If you face any such problem, just check your internet connection once, even after this you are not able to watch videos, you can contact Alpha Learning help desk.
What is the validity of the test series?
Test series is valid upto the respective exam date.
Can I purchase subject wise course?
Yes you can purchase subject wise course from the plans section of our App/website.
Is there any installment facility available?
Installment facility is available only on our full courses.
Is there any EMI/installment facility?
There are 2 maximum installment allowed. You can pay 50% (1st installment) of the total amount during purchase of the course and remaining 50%(2nd installment) within 1 month of the purchase.
Is there any extra charge to avail the installment facility?
NO, there is no any extra charge for the installment facility.
What if I fail to pay 2nd installment within time?
In such case, your access to the course will be stopped until the completion of remaining installment.
Initially I purchased one subject and now I want to purchase full course. Will the amount I paid for subject purchased will be adjusted?
Yes the amount will be adjusted but the validity of the full course will start from the date of subject purchased.
How many times I can watch the videos?
There is no such limits on number of time a student can watch videos.
Is test series included in the full course?
Yes, test series is included within the full course
Is there any mock videos available?
Alpha Learning provides 3 days free trial of “Alpha ESE+GATE” course which will help you to know the content quality. You can also check mock videos on our Youtube channel.
